One System for the Crew and the Office
The crew captures the work in the field. The office sees it immediately, bills from it, and pays from it. No second entry, no end-of-week paperwork amnesty.
Field capture
- Mobile job worksheets built for one hand and bad signal
- Photo, document and card capture in the field
- Signature capture and finger-drawn damage diagrams
- Technician clock-in and clock-out, including mid-shift location changes
- Required daily cover-photo capture for compliance
Office system of record
- Crew scheduling and dispatch
- Work order lifecycle from request through completion
- Per-job billing and expenses — true job-level profit and loss
- Properties, assets and service history
- Supplier integration for material ordering
- User-definable custom fields, because no two operations track the same things
- Customer self-service portals
Labour and payroll
The part most field-service products stop short of:
- Timesheets visible up the management chain
- Pay sheets with conditional per-technician pay rules
- Coordinator and installer pay splits on the same job
- Warranty work priced separately from new work
- Clock-in and cover-photo compliance surfaced as exceptions, not buried
Hierarchy and scope
Multi-location operations need more than a role dropdown. We model overseeing managers and directors who see every location beneath them, territory-scoped queues and dispatch, and per-location permission overrides.
Still reconciling field paperwork against the billing system?
That gap is where the margin goes. Let’s close it.