Third-Party Administration & Claims Software, Built for Your Program
We build claims platforms that carry a claim from first notice through field work, billing, reconciliation and litigation — with the carrier rules, audit trail and reporting your program actually runs on.
The full claim lifecycle
- Claim intake wizards that branch by caller type
- Policy lookup with auto-fill
- Carrier-scoped portals enforcing per-carrier business rules
- Shop and provider portals
- Installer and technician scheduling, field inspection, work-order lifecycle
- Legal and litigation pipeline — new, pending, filed, closed
- SLA enforcement and territory management
Money, and getting it right
- Automated insurance billing; AR/AP and check register
- QuickBooks Online synchronization
- Sales tax calculated and reported by location
- Dealer and RO/PO billing running alongside insurance billing
- Short-paid versus fully-paid reconciliation
- Per-carrier warranty pay schedules
- Audit tables and event logs down to keystroke level on payment receipt
Integration with the way the industry actually works
Claims programs do not run on modern APIs alone. We have shipped:
- Automated fax delivery for carriers that still require it
- GlassBiller and ACT trade-network integrations
- Contact-centre telephony integration, including Five9
- A partner REST API with Bearer authentication, per-client rate limits and claim quotas, request logging, and an interactive API explorer
Reporting that does not require a developer
A self-service report builder and BI dashboards, so operations staff can answer their own questions instead of filing a ticket. Overseeing managers and directors see every location beneath them; queues and data are scoped by territory and role.
Depth, not a demo
This is the deepest system in our portfolio. Our internal delivery archive records 577 shipped work items on a single claims platform over two and a half years — sustained delivery on a live system carrying real claims, not a launch-and-vanish engagement.
Running a claims program on spreadsheets and someone else’s software?
We have built this before, at depth. Let’s talk about what your program actually needs.